Agile & Focused
Unlike most banks, we will not have a large complicated structure and will not rely on computers to make decisions for us. We will have a modern IT platform that supports the way we want to do business, which will be focused on people making decisions and offering a personalised service.
This means we will be able to react and adapt to the needs of our customers, fast, helping our customers to realise their aspirations sooner.
Professional & Inclusive
Each member of our team is qualified and experienced to a high level, and acts with complete professionalism. We work with human expertise and understanding, we can look fairly at each application and potential new customer.
Modern & Innovative
We will be a new kind of bank. That’s reflected in our style, our systems and our attitude. We will be here to do what other banks do not do.
Thoughtful & Passionate
Alba will help customers who don’t get the service they need from bigger banks. Where others see problems, we see opportunities. And we care about what we do.
We’re a new business, but our highly experienced team bring decades of knowledge and insight, gained through successful careers in banking and finance.
A personal touch
We’ll spend time and effort learning about our customers,
and their businesses challenges and opportunities.
We’re a hands-on business, without long chains of command. That means we can make decisions quickly, reacting to the changing needs of our future customers.